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How berbrick888 Handles Your Personal Information

When you open an account with us — whether you deposit via Touch 'n Go eWallet, Boost, or GrabPay — we collect certain information to keep your account running and your transactions secure.

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berbrick888 How berbrick888 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review what data we hold on your account, correct something, or ask us to delete it, reach out through any of the channels below. We aim to respond to data-related requests as quickly as the volume of incoming queries allows. Keep your account username or registered contact on hand so we can verify your identity before making any changes.

Live Chat Open the chat icon from any page on berbrick888. Mention your account and the specific data request — our team will pick it up from there.
Email Support Send your data request to our support address listed in your account dashboard. Include your registered contact detail so we can confirm it's really you.
Account Help Centre Log in to your berbrick888 account and head to the Help section. Data access and correction requests can be submitted directly from there without contacting support first.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical and procedural controls to protect the information tied to your account. Connections between your device and berbrick888 are encrypted. Access to your account records internally is limited to staff who need it to process payments, resolve disputes, or respond to your requests. We do not store your full Touch 'n Go eWallet, Boost, or GrabPay credentials on our servers — payment processing is handled through the respective e-wallet or banking gateway, which operates under its own security standards.

Cookies and Browsing Data

We use cookies to remember your login state and preferred settings across sessions. You can adjust cookie preferences in your browser settings; disabling them may affect how certain account features behave.

Payment Record Retention

Transaction records linked to your Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX deposits and withdrawals are retained for the period required to handle disputes and meet any applicable reporting obligations.

Account Security Controls

Your account login is protected by a one-time password sent to your registered contact. We flag logins from unrecognised devices and may ask you to verify before allowing access.

Requesting Changes to Your Data

You can ask us to correct inaccurate details, request a copy of what we hold, or ask for deletion. We will confirm your identity first, then action the request within a reasonable timeframe.

Privacy Policy: Questions We Get Asked

These are the data and privacy questions we see most from accounts registered in Malaysia. If something isn't covered here, use the live chat or email route above.

We collect your name, contact details, and the payment method you register — such as Touch 'n Go eWallet, Boost, or GrabPay — along with your login activity and device information.

We only share data with payment processors who need it to complete your transaction, and with relevant authorities if required by law. We do not sell your data to advertisers or third-party marketers.

We keep your data while your account is active and for as long as our legal obligations require after that. Once the retention period ends, data is deleted or anonymised — we do not hold it indefinitely.

Yes. Log in to your account, go to the Help section, and submit a data access request. We will verify your identity before sending anything. You can also contact us via live chat or email.

Send a deletion request through live chat, email support, or the Help section in your account. We will confirm your identity first, then process the request. Some data may be retained if required by applicable rules.

No. Your full e-wallet credentials are not stored on our servers. Payments go through the respective gateway directly. We only retain the transaction reference and amount for your account record.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.