Reference

Your Rights and Our Obligations on berbrick888

These legal terms set out how your account operates, what data we hold, and how you can contact us to request changes or raise concerns.

Account TermsData & PrivacyJurisdiction-Dependent AccessContact & Requests
berbrick888 Your Rights and Our Obligations on berbrick888
DATA AND SECURITY

How We Handle Your Data and Account Security

Data We Hold

We store the details you submit at registration — name, contact, and payment records for Touch 'n Go eWallet, Boost, or GrabPay transactions — only for as long as your account is active or as required by applicable law.

Cookies and Tracking

We use session cookies to keep you logged in across browser tabs and device switches. Analytics cookies help us understand which lobby sections you visit most so we can keep the layout useful.

Account Security Practices

Your login is protected by OTP verification sent to your registered mobile number. We do not store your full payment PIN or wallet credentials — those remain in your own e-wallet app.

Requesting Changes or Deletion

You can request a copy of the data we hold, ask us to correct inaccuracies, or request account closure through live chat or email. We process data requests within the timeframe local law requires.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

Team online

Live Chat

Our live chat channel handles account and legal queries directly. Start a chat from any page while logged in and one of our team will take your case.

Email Support

For written records of legal or data requests, email is the right path. We acknowledge receipt and respond with a reference number for your case.

Account Help Centre

The Help Centre inside your account dashboard covers common legal questions — account closure, data access, and how to update your registered details.

Common Questions About Legal Terms and Your Account

If something in our legal terms is unclear, the answers below cover the questions we hear most from accounts in Malaysia. For anything not listed here, our support team is the fastest route to a specific answer.

Access depends on what local law in your region permits. When you register, you confirm that using the platform is lawful where you are located. We do not override local legal restrictions.

We hold your registration details, login history, and transaction records — including e-wallet activity via Touch 'n Go eWallet, Boost, or GrabPay. You can request a full copy through our support team.

Contact us via live chat or email with your account ID and the specific change you need. We log the request with a reference number and act within the timeframe required under applicable law.

After closure, we retain only what applicable law requires us to keep — typically transaction records for a set retention period. Data no longer needed is deleted from active systems.

Yes. The current version of our terms is always accessible from the footer of any page. For a timestamped copy relevant to a specific date, contact our support team by email.

Raise it with our support team first — live chat or email both work. We log every dispute and respond with our findings. If a resolution cannot be reached, the next steps depend on the law applicable in your region.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.